SHIPPING & DELIVERY
a) Please ensure that your delivery address is updated and accurate. Incorrect or incomplete addresses may result in a delayed delivery.
b) Orders will ship within 1-2 business days after confirmation, unless otherwise stated. If vital information for processing your order is missing, shipping may be delayed.
POSTAGE / FREE POSTAGE:
Shipping fee is charged at flat rate basis:
RM7 for West Malaysia
RM10 for East Malaysia
RM35 for Singapore
We offer FREE delivery :
West Msia Free Postage : with minimum purchase of RM100
East Msia Free Postage : with minimum purchase of Rm 150
( During PROMO period , postage will be charge base on the flat rate)
For Malaysia Order,
All parcels will be handled by POS LAJU . You may track your parcel status at http://www.poslaju.com.my/track-trace/
BACK ORDER DELIVER
a) BACKORDER (BO) will be mailed only within 2-3 weeks when the items arrived. If the item arrived in advanced, we will mail out for u before the waiting time. BACKORDER (BO) items usually arrive in 2 weeks period, do allow us more time to handle your order if your shipment is more than 2 weeks sometime due to unforeseen factors.
b) Initial shipping fees are subsidized. There will be an additional charge for redelivery in the event of a failed delivery and redelivery will be charged at the full cost.
ORDER SEPARATELY IF YOU WISH TO GET YOUR READY STOCK ITEMS MAILED FIRST*
c ) If you have combined order with Ready stock items , we will only mail when all BO items arrive together with Ready Stock unless customers request for sending out the Ready Stock items by top up the postage fees.